How To Fix CRMS4_PS_NET060 - Payment family &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 060

• Message text: Payment family &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET060 - Payment family &1 does not exist ?

  The SAP error message CRMS4_PS_NET060 indicates that a payment family specified in the system does not exist. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with payment processing or financial transactions.
  Cause:
  
  Missing Payment Family: The payment family referenced in the transaction or configuration does not exist in the system. This could be due to incorrect configuration or a missing entry in the relevant tables.
  Incorrect Configuration: The payment family might not have been set up correctly in the system, or it may have been deleted or deactivated.
  Data Entry Error: There could be a typographical error in the payment family identifier being used in the transaction.
  
  Solution:
  
  
  Check Payment Family Configuration:
  
  Navigate to the configuration settings for payment families in SAP. This can typically be found under the Financials or CRM settings.
  Verify that the payment family you are trying to use is correctly defined and active.
  
  
  
  Create or Activate Payment Family:
  
  If the payment family does not exist, you may need to create it. This involves defining the payment family in the relevant configuration area.
  If it exists but is inactive, you may need to activate it.
  
  
  
  Correct Data Entry:
  
  Review the transaction or configuration where the error occurred. Ensure that the payment family identifier is entered correctly without any typographical errors.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on how to manage payment families in your version of SAP.
  
  
  
  Check Authorizations:
  
  Ensure that you have the necessary authorizations to view or modify payment family settings.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing payment families, such as SPRO for configuration.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional guidance.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to resolve the CRMS4_PS_NET060 error and ensure that the payment family is correctly configured in your SAP system.