How To Fix CRMS4_PS_NET032 - Could not determine gross payment items for NCU &2, pmnt. frq. period &3

CRMS4_PS_NET032 - Overview

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 032

• Message text: Could not determine gross payment items for NCU &2, pmnt. frq. period &3

What causes this issue?

Net calculation could not determine any gross payment items for
settlement period &V3& due to an internal program error.
The currently processed net calculation unit is as follows:
&V1&
&V2&
for settlement period &V3&.

System Response

Net calculation is stopped due to a possible code error or data format
error (in the gross payment document or gross payment item).

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

If required, contact SAP with the details of the error.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET032 - Could not determine gross payment items for NCU &2, pmnt. frq. period &3 ?

  The SAP error message CRMS4_PS_NET032 indicates that the system could not determine the gross payment items for a specific Net Change Unit (NCU) and payment frequency period. This error typically arises in the context of payment processing within the SAP Customer Relationship Management (CRM) or SAP Convergent Charging (SAP CC) modules.
  
  Cause:
  
  Missing Configuration: The payment frequency or the gross payment items may not be properly configured in the system.
  Data Inconsistency: There may be inconsistencies or missing data in the relevant master data or transaction data.
  Incorrect NCU: The specified NCU may not exist or may not be correctly set up in the system.
  Payment Frequency Issues: The payment frequency period specified may not be valid or may not have associated gross payment items.
  
  
  Solution:
  
  
  Check Configuration:
  
  Verify the configuration settings for the payment frequency and ensure that the gross payment items are correctly defined in the system.
  Ensure that the NCU is properly configured and linked to