How To Fix CRMS4_PS_HELPER020 -

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_HELPER - Message cl

• Message number: 020

• Message text:

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_HELPER020 - ?

  The SAP error message CRMS4_PS_HELPER020 typically relates to issues in the SAP CRM (Customer Relationship Management) system, particularly in the context of service processes or service order management. This error can occur due to various reasons, such as missing or incorrect data in the service order, issues with the configuration, or problems with the integration between different components of the SAP system.
  Cause:
  
  Missing Data: Required fields in the service order or related documents may not be filled out correctly.
  Configuration Issues: There may be a misconfiguration in the service order management settings or related components.
  Integration Problems: Issues with the integration between SAP CRM and other modules (like SAP ERP) can lead to this error.
  Authorization Issues: The user may not have the necessary permissions to perform the action that triggered the error.
  
  Solution:
  
  Check Required Fields: Review the service order or related documents to ensure all required fields are filled out correctly.
  Review Configuration: Check the configuration settings for service order management in the SAP system. Ensure that all necessary settings are correctly configured.
  Integration Check: If the error is related to integration, verify that the connections between SAP CRM and other modules are functioning correctly. This may involve checking middleware or interface settings.
  User Authorization: Ensure that the user has the necessary authorizations to perform the action. This may involve checking user roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may be available.
  SAP Support: If the issue persists, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER for service orders.
  SAP Notes: Search for SAP Notes related to the error message CRMS4_PS_HELPER020 in the SAP Support Portal for any known issues or fixes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRMS4_PS_HELPER020 error in your SAP system.