How To Fix CRMS4_PS_GROSS227 - Error during insertion of entries for SXP_OBJECTID = &1 into DB


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

  • Message number: 227

  • Message text: Error during insertion of entries for SXP_OBJECTID = &1 into DB

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_PS_GROSS227 - Error during insertion of entries for SXP_OBJECTID = &1 into DB ?

    The SAP error message CRMS4_PS_GROSS227 typically indicates an issue during the insertion of entries into the database for a specific object ID (SXP_OBJECTID). This error can occur in various contexts, often related to the CRM (Customer Relationship Management) module, particularly when dealing with service processes or project systems.

    Possible Causes:

    1. Database Constraints: The error may arise due to violations of database constraints, such as primary key or foreign key constraints. This can happen if there are duplicate entries or if the referenced data does not exist.

    2. Data Integrity Issues: If the data being inserted is inconsistent or does not meet the required format or validation rules, the insertion can fail.

    3. Locking Issues: If the database table is locked by another transaction, it may prevent the insertion of new entries.

    4. Configuration Issues: Incorrect configuration in the CRM system or related modules can lead to errors during data processing.

    5. Authorization Issues: Lack of proper authorizations for the user or process trying to perform the insertion can also lead to this error.

    Solutions:

    1. Check Database Constraints: Review the database schema and ensure that the data being inserted does not violate any constraints. Look for existing entries that may conflict with the new data.

    2. Validate Data: Ensure that the data being inserted is valid and meets all necessary criteria. This includes checking for required fields, data types, and formats.

    3. Review Locking Issues: Use transaction codes like SM12 to check for locks on the relevant database tables. If locks are found, you may need to wait for the other transactions to complete or resolve the locking issue.

    4. Check Configuration: Review the configuration settings in the CRM system to ensure that everything is set up correctly. This may involve checking customizing settings related to the specific object type.

    5. Authorization Check: Ensure that the user or process has the necessary authorizations to perform the insertion. You can use transaction SU53 to analyze authorization issues.

    6. Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require technical expertise in ABAP programming.

    7. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE80 (Object Navigator), and SM21 (System Log) for troubleshooting.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
    • Documentation: Review SAP documentation related to CRM and project systems for best practices and troubleshooting steps.

    If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.

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