How To Fix CRMS4_PS_GROSS210 - Internal error in business partner determination

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 210

• Message text: Internal error in business partner determination

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_GROSS210 - Internal error in business partner determination ?

  The SAP error message CRMS4_PS_GROSS210 indicates an internal error in the business partner determination process within the SAP Customer Relationship Management (CRM) system. This error typically arises when the system encounters issues while trying to determine the appropriate business partner for a transaction or process.
  Causes:
  
  Configuration Issues: Incorrect or incomplete configuration in the business partner determination settings can lead to this error.
  Data Inconsistencies: Missing or inconsistent data in the business partner master records may cause the system to fail in determining the correct partner.
  Custom Code: If there are custom enhancements or modifications in the business partner determination logic, they may introduce errors.
  System Bugs: There may be bugs or issues in the specific version of SAP CRM you are using that could lead to this error.
  
  Solutions:
  
  
  Check Configuration:
  
  Review the configuration settings for business partner determination in the SAP CRM system. Ensure that all necessary settings are correctly defined.
  Use transaction codes like BP (Business Partner) and SPRO (SAP Project Reference Object) to access and verify the configuration.
  
  
  
  Data Validation:
  
  Check the business partner master data for completeness and consistency. Ensure that all required fields are filled and that there are no duplicates or inconsistencies.
  Use transaction code BP to review and edit business partner records.
  
  
  
  Review Custom Code:
  
  If there are any custom developments related to business partner determination, review the code for errors or issues. Debugging may be necessary to identify the root cause.
  
  
  
  Check for Notes and Patches:
  
  Look for SAP Notes or patches related to this error message. SAP frequently releases updates to address known issues, so ensure your system is up to date.
  
  
  
  Consult SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for business partner management and SPRO for configuration settings.
  SAP Notes: Search the SAP Support Portal for notes related to business partner determination errors.
  Documentation: Review SAP documentation for business partner determination processes to ensure compliance with best practices.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRMS4_PS_GROSS210 error in your SAP CRM system.