How To Fix CRMS4_PS_GROSS130 - Follow-up SSP must be related to the same entitlement frequency &4

CRMS4_PS_GROSS130 - Overview

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 130

• Message text: Follow-up SSP must be related to the same entitlement frequency &4

What causes this issue?

The transaction type &V1& of the follow-up social service plan (SSP) is
related to a different entitlement frequency than the previous
transaction types (for example &V2&). Transaction type &V1& is related
to entitlement frequency &V3& whereas transaction type &V2& is related
to &V4&.

System Response

Processing is stopped.

How to fix this error?

Use a transaction type that is related to entitlement frequency &V4&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CRMS4_PS_GROSS130 - Details

• The SAP error message CRMS4_PS_GROSS130 indicates that there is a mismatch in the entitlement frequency between the follow-up service order (SSP) and the original entitlement. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with service orders and entitlements.
  
  Cause:
  The error arises when you attempt to create or process a follow-up service order (SSP) that is not aligned with the entitlement frequency of the original service order. Each entitlement has a defined frequency (e.g., daily, weekly, monthly), and the follow-up service order must adhere to this frequency to ensure proper billing and service management.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Original Entitlement:
  
  Review the original service order and its associated entitlement to determine the frequency that has been set.
  
  
  
  Verify the Follow-Up Service Order:
  
  Check the details of the follow-up service order (SSP) you are trying to create. Ensure that the frequency matches that