How To Fix CRMS4_PS_GROSS125 - Gross payment document is missing items

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 125

• Message text: Gross payment document is missing items

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_GROSS125 - Gross payment document is missing items ?

  The SAP error message CRMS4_PS_GROSS125 indicates that a gross payment document is missing items. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the payment document that is expected to contain line items but does not.
  Causes:
  
  Missing Line Items: The payment document may not have any line items associated with it, which can happen if the document was not created correctly or if there was an error during the creation process.
  Data Inconsistency: There may be inconsistencies in the data between the payment document and the related transaction, leading to missing items.
  
  Configuration Issues: Incorrect configuration in the payment processing settings or related modules can lead to this error.
  System Errors: Temporary system errors or issues during the transaction processing can also result in this error message.
  
  Solutions:
  
  Check Payment Document: Verify the payment document in question to ensure that it has the necessary line items.