How To Fix CRMS4_PS_CUST034 - Enter only SSP types

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_CUST - Messages regarding Customizing

• Message number: 034

• Message text: Enter only SSP types

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_CUST034 - Enter only SSP types ?

  The SAP error message CRMS4_PS_CUST034 ("Enter only SSP types") typically occurs in the context of SAP CRM (Customer Relationship Management) when a user is trying to enter or select a service or product type that is not recognized as a valid SSP (Service and Support Product) type. This error is often encountered in scenarios involving service orders, service contracts, or similar transactions where specific product types are expected.
  Cause:
  
  Invalid Product Type: The user may be trying to enter a product type that is not classified as an SSP type in the system.
  Configuration Issues: The system may not be properly configured to recognize certain product types as SSP types.
  Data Entry Error: There may be a simple mistake in the data entry, such as a typo or selecting the wrong item from a list.
  
  Solution:
  
  Check Product Type: Ensure that the product or service type you are trying to enter is indeed an SSP type. You can do this by checking the product master data in the system.
  Review Configuration: If you have access to configuration settings, verify that the product types are correctly defined in the system. This may involve checking the settings in the SAP Customizing Implementation Guide (IMG) under the relevant CRM or service management sections.
  Use Valid SSP Types: Only enter or select product types that are designated as SSP types. You may need to consult with your SAP administrator or refer to documentation to find the list of valid SSP types.
  Consult Documentation: Review any relevant SAP documentation or help files that pertain to the specific transaction you are working with to ensure compliance with the expected input.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches that may address this error.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you navigate product types and service management.
  User Roles: Ensure that you have the appropriate permissions to access and modify product types in the system.
  
  By following these steps, you should be able to resolve the CRMS4_PS_CUST034 error and continue with your work in SAP CRM.