How To Fix CRMS4_PS_CUST003 - Enter a deduction type


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_PS_CUST - Messages regarding Customizing

  • Message number: 003

  • Message text: Enter a deduction type

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_PS_CUST003 - Enter a deduction type ?

    The SAP error message CRMS4_PS_CUST003 typically indicates that a deduction type is required but has not been entered in the relevant transaction or process. This error is often encountered in the context of Customer Relationship Management (CRM) or Sales and Distribution (SD) modules when dealing with pricing, discounts, or deductions.

    Cause:

    1. Missing Deduction Type: The most common cause is that the user has not specified a deduction type in the transaction where it is required.
    2. Configuration Issues: There may be configuration settings in the system that require a deduction type to be defined for certain transactions, and these settings may not be properly configured.
    3. User Input Error: The user may have overlooked entering the deduction type or may have entered it incorrectly.

    Solution:

    1. Enter Deduction Type:

      • Go back to the transaction where the error occurred and ensure that you enter a valid deduction type in the appropriate field.
      • If you are unsure of what deduction types are available, you may need to consult your organization's documentation or speak with a colleague who is familiar with the pricing/deduction setup.
    2. Check Configuration:

      • If you have the necessary permissions, check the configuration settings in the SAP system to ensure that deduction types are properly defined and that the system is set up to require them where necessary.
      • This may involve navigating to the relevant customizing settings in SPRO (SAP Project Reference Object) and reviewing the settings under Sales and Distribution or CRM.
    3. Consult Documentation:

      • Review any relevant documentation or user manuals that pertain to the specific transaction you are working with. This may provide insights into what deduction types are expected.
    4. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or a consultant who specializes in SAP CRM or SD for further assistance.

    Related Information:

    • Deduction Types: These are typically predefined categories that specify the nature of the deduction (e.g., discounts, allowances, etc.) and are used for pricing and billing purposes.
    • Transaction Codes: Familiarize yourself with the transaction codes related to pricing and deductions in SAP, as this can help you navigate the system more effectively.
    • User Roles and Permissions: Ensure that you have the appropriate roles and permissions to make changes or enter data in the relevant transactions.

    By following these steps, you should be able to address the CRMS4_PS_CUST003 error and proceed with your transaction successfully.

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