How To Fix CRMS4_PS_BILL154 - More than one contract account found for CA cat. &1 and BP &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BILL - PS Social Services - Billing

• Message number: 154

• Message text: More than one contract account found for CA cat. &1 and BP &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BILL154 - More than one contract account found for CA cat. &1 and BP &2 ?

  The SAP error message CRMS4_PS_BILL154 indicates that there is more than one contract account associated with a specific contract account category and business partner. This situation typically arises in the context of billing or contract management within the SAP Customer Relationship Management (CRM) or SAP Convergent Charging environments.
  Cause:
  
  
  Multiple Contract Accounts: The primary cause of this error is that the system has identified multiple contract accounts that match the specified criteria (contract account category and business partner). This can happen if:
  
  The business partner has multiple contract accounts in the system.
  There are inconsistencies or duplicates in the contract account data.
  
  
  
  Data Configuration Issues: There may be issues with how contract accounts are configured or linked to business partners, leading to ambiguity in the system.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify Contract Accounts:
  
  Use transaction codes like BP (Business Partner) or FBL1N (Vendor Line Item Display) to check the contract accounts associated with the specified business partner.
  Look for contract accounts that match the specified category.
  
  
  
  Review and Clean Up Data:
  
  If you find multiple contract accounts that should not exist, consider consolidating or deleting the duplicates.
  Ensure that each business partner has a unique contract account for the specified category.
  
  
  
  Adjust Configuration:
  
  Review the configuration settings for contract accounts and business partners in the SAP system. Ensure that the relationships are correctly defined and that there are no overlaps.
  
  
  
  Consult Documentation:
  
  Check SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the data and configuration, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP you are using.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, FBL1N, CRMD_ORDER, and others that may help in managing business partners and contract accounts.
  SAP Notes: Search for SAP Notes related to CRMS4_PS_BILL154 for any known issues or fixes.
  Data Consistency Checks: Regularly perform data consistency checks to ensure that there are no duplicates or inconsistencies in your contract account and business partner data.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.