How To Fix CRMS4_PS_BILL150 - Business partner &1 cannot be found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_PS_BILL - PS Social Services - Billing

  • Message number: 150

  • Message text: Business partner &1 cannot be found

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_PS_BILL150 - Business partner &1 cannot be found ?

    The SAP error message CRMS4_PS_BILL150 indicates that the system is unable to find the specified business partner (BP) in the context of billing or service processing. This error typically arises in the SAP Customer Relationship Management (CRM) module when there is an issue with the business partner data.

    Causes:

    1. Business Partner Not Created: The business partner you are trying to reference may not exist in the system.
    2. Incorrect Business Partner Number: The business partner number provided may be incorrect or mistyped.
    3. Data Synchronization Issues: If you are using a system landscape with multiple systems (e.g., CRM and ERP), there may be synchronization issues where the business partner data has not been updated across systems.
    4. Inactive Business Partner: The business partner may exist but is marked as inactive or not available for the transaction you are trying to perform.
    5. Authorization Issues: The user may not have the necessary authorizations to view or access the business partner data.

    Solutions:

    1. Verify Business Partner Existence:

      • Check if the business partner exists in the system by using transaction code BP (Business Partner) and searching for the business partner number.
    2. Check for Typos:

      • Ensure that the business partner number is entered correctly without any typographical errors.
    3. Activate Business Partner:

      • If the business partner exists but is inactive, you may need to activate it. This can be done in the BP transaction by editing the business partner and changing its status.
    4. Data Synchronization:

      • If you are working in a distributed environment, ensure that the business partner data is synchronized between the systems. You may need to run data replication jobs or check the middleware (like SAP PI/PO) for any issues.
    5. Authorization Check:

      • Verify that the user has the necessary authorizations to access the business partner data. This can be checked with your SAP security team.
    6. Consult Documentation:

      • Review SAP documentation or notes related to the error message for any specific guidance or patches that may address the issue.

    Related Information:

    • Transaction Codes:

      • BP: Business Partner Maintenance
      • CRMD_ORDER: CRM Order Management
      • SE11: Data Dictionary (to check the structure of business partner tables)
    • SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. You can search for the error message number in the SAP Support Portal.

    • Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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