How To Fix CRMS4_PS_BILL061 - For entry (DOC_REF_UUID &1, BP &2) a billing document is not created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BILL - PS Social Services - Billing

• Message number: 061

• Message text: For entry (DOC_REF_UUID &1, BP &2) a billing document is not created

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BILL061 - For entry (DOC_REF_UUID &1, BP &2) a billing document is not created ?

  The SAP error message CRMS4_PS_BILL061 indicates that a billing document could not be created for a specific entry identified by the document reference UUID and business partner. This error typically arises in the context of SAP Customer Relationship Management (CRM) and its integration with SAP ERP systems, particularly in scenarios involving billing and invoicing.
  Causes:
  
  
  Missing Data: The billing document may not be created due to missing or incomplete data in the relevant CRM transaction or master data. This could include missing billing information, customer data, or contract details.
  
  
  Incorrect Configuration: There may be configuration issues in the billing process, such as incorrect settings in the billing type, pricing procedure, or account determination.
  
  
  Status Issues: The status of the document or related objects (like sales orders, service orders, etc.) may not allow for billing. For example, if the document is in a status that does not permit billing, the system will not create a billing document.
  
  
  Integration Issues: If there are issues with the integration between CRM and ERP systems, such as communication problems or data transfer errors, this can prevent billing documents from being created.
  
  
  Authorization Issues: The user attempting to create the billing document may not have the necessary authorizations to perform this action.
  
  
  Solutions:
  
  
  Check Data Completeness: Review the relevant CRM transaction to ensure that all required fields are filled out correctly. Pay special attention to billing-related fields.
  
  
  Review Configuration: Check the configuration settings for billing in the CRM system. Ensure that the billing type, pricing procedure, and account determination settings are correctly configured.
  
  
  Verify Document Status: Check the status of the document and any related documents to ensure they are in a state that allows for billing. If necessary, change the status to allow billing.
  
  
  Integration Monitoring: If the issue is suspected to be related to integration, check the middleware (like SAP PI/PO) for any errors or issues in data transfer between CRM and ERP.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to create billing documents. This may involve checking user roles and permissions in the SAP system.
  
  
  Consult Logs: Review application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER, VF01, or VF02 to check the status of the documents involved.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to billing processes in CRM for best practices and configuration guidelines.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.