How To Fix CRMS4_PS_BILL058 - For NCD (ID &1, BP &2) a billing document is not created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BILL - PS Social Services - Billing

• Message number: 058

• Message text: For NCD (ID &1, BP &2) a billing document is not created

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BILL058 - For NCD (ID &1, BP &2) a billing document is not created ?

  The SAP error message CRMS4_PS_BILL058 indicates that a billing document could not be created for a specific Non-Contractual Document (NCD) identified by the ID and Business Partner (BP) provided in the message. This error typically arises in the context of SAP Customer Relationship Management (CRM) and can be related to various factors.
  Possible Causes:
  
  Missing or Incomplete Data: The NCD may lack necessary data required for billing, such as pricing information, tax details, or customer information.
  Billing Type Configuration: The billing type associated with the NCD may not be correctly configured in the system.
  Status of the NCD: The NCD might be in a status that does not allow for billing (e.g., it may be incomplete or not yet approved).
  Business Partner Issues: There may be issues with the Business Partner data, such as missing or incorrect information.
  Custom Logic or Enhancements: Custom code or enhancements in the system may be preventing the billing document from being created.
  Authorization Issues: The user may not have the necessary authorizations to create billing documents for the specified NCD.
  
  Solutions:
  
  Check NCD Data: Review the NCD for completeness and correctness. Ensure that all required fields are filled out and that the data is valid.
  Review Billing Type Configuration: Verify that the billing type associated with the NCD is correctly set up in the system. Check the configuration in transaction SPRO under the relevant CRM billing settings.
  Check NCD Status: Ensure that the NCD is in a status that allows for billing. If it is not, take the necessary steps to change its status.
  Validate Business Partner Data: Check the Business Partner information for completeness and correctness. Ensure that the BP is active and has the necessary roles assigned.
  Debug Custom Logic: If there are custom enhancements or logic in place, review them to ensure they are not causing the issue. You may need to involve a developer if custom code is suspected.
  Authorization Check: Ensure that the user attempting to create the billing document has the necessary authorizations. This can be checked in transaction SU53 or by consulting with your security team.
  
  Related Information:
  
  Transaction Codes: You may need to use various transaction codes to investigate the issue further, such as:
  
  CRM Order Management: To check the NCD details.
  BP Transaction: To review Business Partner details.
  SPRO: For configuration settings.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Review application logs (transaction SLG1) and system traces to gather more information about the error.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.