How To Fix CRMS4_PS_ACC_ADAPTER038 - Business partner with number &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_ACC_ADAPTER -

• Message number: 038

• Message text: Business partner with number &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_ACC_ADAPTER038 - Business partner with number &1 does not exist ?

  The SAP error message CRMS4_PS_ACC_ADAPTER038 indicates that the system is unable to find a business partner with the specified number. This error typically occurs in the context of CRM (Customer Relationship Management) or when integrating with other SAP modules.
  Cause:
  
  Non-Existent Business Partner: The business partner number provided does not exist in the system. This could be due to a typo or because the business partner has not been created.
  Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues where the business partner data has not been updated or transferred correctly.
  Authorization Issues: The user may not have the necessary authorizations to view or access the business partner data.
  Incorrect Configuration: There may be configuration issues in the CRM system or the integration settings that prevent the system from recognizing the business partner.
  
  Solution:
  
  Verify Business Partner Number: Check the business partner number for any typos or errors. Ensure that the number you are using is correct.
  Create Business Partner: If the business partner does not exist, you may need to create it in the system. This can typically be done through transaction code BP (Business Partner).
  Check Data Synchronization: If you are using multiple systems, ensure that the business partner data is synchronized across all systems. You may need to run data transfer or synchronization jobs.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the business partner data. You may need to consult with your SAP security team.
  Check Configuration: Review the configuration settings in the CRM system and any related integration settings to ensure they are set up correctly.
  
  Related Information:
  
  Transaction Codes: Use transaction code BP to manage business partners.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Integration Settings: If you are using SAP PI/PO or other middleware for integration, review the integration settings and logs for any errors related to business partner data transfer.
  Documentation: Refer to SAP documentation for CRM and business partner management for more detailed information on how to manage business partners.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.