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Message type: E = Error
Message class: CRMS4_PS_ACC_ADAPTER -
Message number: 034
Message text: Error while updating payment info for contract account &1 for BP &2
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CRMS4_PS_ACC_ADAPTER034
- Error while updating payment info for contract account &1 for BP &2 ?The SAP error message CRMS4_PS_ACC_ADAPTER034 indicates that there was an issue while updating payment information for a contract account associated with a business partner (BP). This error typically arises in the context of SAP Customer Relationship Management (CRM) and its integration with Financial Accounting (FI) or Contract Accounts Receivable and Payable (FI-CA).
Possible Causes:
- Data Inconsistency: There may be inconsistencies in the data related to the contract account or business partner, such as missing or incorrect information.
- Authorization Issues: The user may not have the necessary authorizations to update the payment information for the specified contract account.
- Technical Issues: There could be a technical issue, such as a problem with the underlying database or a temporary system error.
- Configuration Issues: Incorrect configuration settings in the system related to payment processing or contract accounts could lead to this error.
- Integration Issues: If there are issues with the integration between CRM and FI-CA, it may prevent successful updates.
Solutions:
Check Data Consistency:
- Verify that the contract account and business partner data are complete and accurate. Ensure that all required fields are filled in and that there are no discrepancies.
- Use transaction codes like
BP
(Business Partner) andFBL1N
(Vendor Line Item Display) to check the relevant data.Review Authorizations:
- Ensure that the user attempting to perform the update has the necessary authorizations. Check the user roles and profiles in transaction
SU01
.Analyze Logs:
- Check the application logs for more detailed error messages. You can use transaction
SLG1
to view logs related to the error and identify the root cause.Check Configuration:
- Review the configuration settings for contract accounts and payment processing in the system. Ensure that all necessary settings are correctly configured.
Technical Support:
- If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues or system errors.
Consult SAP Notes:
- Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
Related Information:
BP
, FBL1N
, SLG1
, and others that may help in troubleshooting.By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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