How To Fix CRMS4_PS_ACC_ADAPTER006 - SwitchGroupID and SwitchValueID for bgRFC inbound destination are missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_ACC_ADAPTER -

• Message number: 006

• Message text: SwitchGroupID and SwitchValueID for bgRFC inbound destination are missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_ACC_ADAPTER006 - SwitchGroupID and SwitchValueID for bgRFC inbound destination are missing ?

  The SAP error message CRMS4_PS_ACC_ADAPTER006 indicates that there is an issue with the background RFC (bgRFC) inbound destination, specifically that the SwitchGroupID and SwitchValueID are missing. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when there is a problem with the configuration of the bgRFC framework, which is used for asynchronous communication between different SAP systems or between different components of the same system.
  Cause:
  
  Configuration Issues: The bgRFC destination may not be properly configured, leading to missing identifiers that are necessary for processing messages.
  Transport Layer Issues: If the system has recently undergone a transport or upgrade, the necessary configurations may not have been transported correctly.
  Missing Customizing Settings: The required customizing settings for the bgRFC framework may not have been maintained.
  System Errors: There could be underlying system errors or inconsistencies that are causing the bgRFC framework to fail.
  
  Solution:
  
  
  Check bgRFC Configuration:
  
  Go to transaction SM58 to check for any stuck or failed bgRFC entries.
  Ensure that the bgRFC configuration is correctly set up in transaction SLG1 (Application Log) to see if there are any related logs that provide more context.
  
  
  
  Maintain SwitchGroupID and SwitchValueID:
  
  Navigate to the relevant customizing settings in the SAP system to ensure that the SwitchGroupID and SwitchValueID are defined.
  You may need to consult the documentation or your SAP Basis team to ensure these values are correctly set.
  
  
  
  Check for Transport Issues:
  
  If the issue arose after a transport, verify that all necessary objects and configurations were included in the transport request.
  Re-import the transport if necessary or manually adjust the settings.
  
  
  
  Review System Logs:
  
  Use transaction SLG1 to check for any error logs related to the bgRFC processing.
  Look for any additional error messages that may provide more context on the issue.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  System Restart:
  
  In some cases, restarting the relevant application server or the entire system may help clear transient issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  bgRFC: Background Remote Function Call is a framework in SAP that allows for asynchronous communication between different SAP systems or components.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM58 (for monitoring RFC calls), SLG1 (for application logs), and SICF (for ICF services) to troubleshoot further.
  Documentation: Review SAP documentation related to bgRFC configuration and troubleshooting for more detailed guidance.
  
  By following these steps, you should be able to identify and resolve the issue related to the missing SwitchGroupID and SwitchValueID in the bgRFC inbound destination.