How To Fix CRMS4_PRODUCT_SEARCH003 - Sales organization "&1" is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PRODUCT_SEARCH - Messages for Product Search

• Message number: 003

• Message text: Sales organization "&1" is invalid

What causes this issue?

You have entered an invalid sales organization ID.

System Response

The system cannot continue the search process.

How to fix this error?

The following causes could apply:
? The format of the sales organization ID is incorrect.
? The sales organization does not exist in the system.
? The sales organization has not been synchronized from Sales.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PRODUCT_SEARCH003 - Sales organization "&1" is invalid ?

  The SAP error message CRMS4_PRODUCT_SEARCH003 indicates that the sales organization specified in the system is invalid. This error typically occurs in the context of CRM (Customer Relationship Management) when trying to perform product searches or related activities that require a valid sales organization.
  Cause:
  
  Invalid Sales Organization: The sales organization specified in the transaction or configuration does not exist in the system.
  Data Inconsistency: There may be inconsistencies in the master data, such as the sales organization not being properly set up or activated.
  Authorization Issues: The user may not have the necessary authorizations to access the specified sales organization.
  Configuration Issues: The sales organization may not be assigned to the relevant distribution channel or division in the system.
  
  Solution:
  
  
  Check Sales Organization:
  
  Verify that the sales organization specified in the transaction is correctly entered and exists in the system.
  You can check this in the SAP GUI by navigating to Transaction Code: OX01 (for creating or changing sales organizations).
  
  
  
  Review Master Data:
  
  Ensure that the sales organization is properly set up in the relevant master data (e.g., customer master, material master).
  Check if the sales organization is assigned to the necessary distribution channels and divisions.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the sales organization. This can be checked with the help of your SAP security team.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to sales organizations in the SAP system. Ensure that the sales organization is active and properly configured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for additional context on the error message and related configuration settings.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  OX01: Maintain Sales Organizations
  OX02: Change Sales Organizations
  OX03: Display Sales Organizations
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that the user roles and profiles are correctly assigned to allow access to the necessary sales organizations.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRMS4_PRODUCT_SEARCH003 error message.