How To Fix CRMS4_PRDBDL005 - Product &1 does not exist. Enter an existing product.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_PRDBDL - Messages for Product Bundle Component attribute validation

  • Message number: 005

  • Message text: Product &1 does not exist. Enter an existing product.

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_PRDBDL005 - Product &1 does not exist. Enter an existing product. ?

    The SAP error message CRMS4_PRDBDL005 indicates that the system cannot find the specified product in the database. This typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to access or manipulate product-related data.

    Cause:

    1. Non-Existent Product: The product you are trying to access does not exist in the system. This could be due to a typo in the product ID or the product not being created in the system.
    2. Product Deletion: The product may have been deleted or marked as inactive.
    3. Incorrect Product Type: The product ID may not correspond to the expected product type in the context of the transaction you are performing.
    4. Authorization Issues: The user may not have the necessary permissions to view or access the product data.
    5. Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues leading to the product not being available in CRM.

    Solution:

    1. Verify Product ID: Double-check the product ID you are entering for any typographical errors.
    2. Check Product Existence: Use transaction codes like MM03 (Display Material) or CRMD_ORDER to check if the product exists in the system.
    3. Product Creation: If the product does not exist, you may need to create it using the appropriate transaction (e.g., MM01 for creating a material).
    4. Check Status: Ensure that the product is active and not marked for deletion.
    5. Authorization Check: Verify that you have the necessary authorizations to access product data. You may need to contact your system administrator for assistance.
    6. Data Synchronization: If the product should exist but does not, check for any data synchronization issues between systems. You may need to run a synchronization job or check the integration settings.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01, MM02, MM03, and CRMD_ORDER for product management.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation for CRM product management to understand how products are created, managed, and accessed.
    • Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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