How To Fix CRMS4_PRC_ADAPTER011 - Pricing: duplicate item number &1 is not allowed.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PRC_ADAPTER - Messages for using pricing adapter

• Message number: 011

• Message text: Pricing: duplicate item number &1 is not allowed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PRC_ADAPTER011 - Pricing: duplicate item number &1 is not allowed. ?

  The SAP error message CRMS4_PRC_ADAPTER011 indicates that there is a duplicate item number in the pricing process, which is not allowed. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when processing sales documents, quotations, or service orders.
  Cause:
  
  Duplicate Item Entries: The most common cause of this error is that the same item has been added multiple times to a sales document or transaction. This can happen due to user error or system issues.
  Data Migration Issues: If data has been migrated from another system, there may be duplicates that were not properly handled during the migration process.
  Configuration Issues: There may be configuration settings in the pricing procedure that do not allow for duplicate items.
  
  Solution:
  
  Check for Duplicates: Review the sales document or transaction to identify if the same item has been added more than once. Remove any duplicate entries.
  Data Validation: Ensure that the data being entered into the system is validated to prevent duplicates. This can involve implementing checks in the user interface or during data entry.
  Review Migration Processes: If the issue arose after a data migration, review the migration scripts or processes to ensure that they correctly handle duplicates.
  Configuration Review: Check the pricing procedure configuration in SAP to ensure that it is set up correctly and does not inadvertently allow duplicates.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), or VA03 (Display Sales Order) to investigate the sales documents.
  Debugging: If you have access to debugging tools, you can trace the pricing logic to see where the duplicate check is failing.
  SAP Community: Engaging with the SAP Community or forums can provide insights from other users who may have encountered and resolved similar issues.
  SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the CRMS4_PRC_ADAPTER011 error in your SAP system.