How To Fix CRMS4_PRC_ADAPTER006 - Errors getting pricing procedure information.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PRC_ADAPTER - Messages for using pricing adapter

• Message number: 006

• Message text: Errors getting pricing procedure information.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PRC_ADAPTER006 - Errors getting pricing procedure information. ?

  The SAP error message CRMS4_PRC_ADAPTER006 indicates that there is an issue with retrieving pricing procedure information in the SAP CRM system. This error can occur in various scenarios, such as during the processing of sales orders, quotations, or other pricing-related transactions.
  Causes:
  
  
  Missing or Incorrect Configuration: The pricing procedure may not be properly configured in the system. This could include missing entries in the pricing procedure determination or incorrect assignment of the pricing procedure to the relevant sales area or document type.
  
  
  Master Data Issues: There may be missing or incorrect master data, such as customer master records, material master records, or condition records that are required for pricing determination.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the pricing procedure or related data.
  
  
  System Errors: There could be temporary system issues or inconsistencies in the database that prevent the retrieval of pricing information.
  
  
  Custom Code or Enhancements: If there are custom developments or enhancements in the pricing logic, they may be causing the error.
  
  
  Solutions:
  
  
  Check Pricing Procedure Configuration:
  
  Go to the transaction code SPRO and navigate to the pricing procedure configuration.
  Ensure that the pricing procedure is correctly defined and assigned to the relevant sales area and document type.
  
  
  
  Verify Master Data:
  
  Check the customer master data (transaction code XD03) and ensure that the necessary pricing information is maintained.
  Verify the material master data (transaction code MM03) for any missing pricing-related information.
  Ensure that condition records (transaction code VK11) are maintained for the relevant pricing conditions.
  
  
  
  Review Authorizations:
  
  Check the user’s authorizations to ensure they have the necessary access rights to view and process pricing information.
  
  
  
  Check for System Issues:
  
  Look for any system messages or logs that might indicate temporary issues. You can check transaction SM21 for system logs or ST22 for dump analysis.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the pricing procedure determination process to identify where the failure occurs. This may require technical expertise.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  
  
  Contact SAP Support:
  
  If the issue cannot be resolved internally, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPRO: Customizing settings
  XD03: Display customer master
  MM03: Display material master
  VK11: Create condition records
  SM21: System log
  ST22: Dump analysis
  
  
  
  Documentation: Review SAP documentation related to pricing procedures and condition techniques for a deeper understanding of how pricing is determined in SAP CRM.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the CRMS4_PRC_ADAPTER006 error message.