How To Fix CRMS4_ORG_MGMT034 - Service part storage location is required in responsibility definition

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_ORG_MGMT - Messages for CRM S4 Organizational Management

• Message number: 034

• Message text: Service part storage location is required in responsibility definition

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_ORG_MGMT034 - Service part storage location is required in responsibility definition ?

  The SAP error message CRMS4_ORG_MGMT034 indicates that a service part storage location is required in the responsibility definition for a service organization. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with service management and logistics.
  Cause:
  The error occurs when:
  
  A service organization is defined in the system, but the required storage location for service parts has not been specified.
  The system requires a storage location to manage the inventory of service parts effectively, and this information is missing in the configuration.
  
  Solution:
  To resolve this error, you need to ensure that a service part storage location is defined in the responsibility definition for the relevant service organization. Here are the steps to do this:
  
  
  Access the Configuration:
  
  Go to the SAP Easy Access screen.
  Navigate to the following path: SPRO -> SAP Reference IMG -> Customer Relationship Management -> Service -> Service Order Management -> Define Responsibility for Service Parts.
  
  
  
  Define Responsibility:
  
  In the responsibility definition, locate the service organization for which you are encountering the error.
  Ensure that a storage location is assigned for service parts. If it is not assigned, you will need to add the appropriate storage location.
  
  
  
  Assign Storage Location:
  
  If you need to create a new storage location, you can do so in the Material Management (MM) module.
  Ensure that the storage location is active and properly configured to hold service parts.
  
  
  
  Save Changes:
  
  After making the necessary changes, save your configuration.
  
  
  
  Test the Changes:
  
  After saving, try to perform the action that previously resulted in the error to confirm that the issue has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO for configuration and CRMD_ORDER for service order management.
  Documentation: Refer to SAP Help documentation for detailed guidance on service management and responsibility definitions.
  User Roles: Ensure that you have the necessary authorizations to make changes in the configuration settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation, as there may be additional configuration or data issues that need to be addressed.