How To Fix CRMS4_ORG_MGMT005 - Only single value is allowed for plant in responsibility definition

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_ORG_MGMT - Messages for CRM S4 Organizational Management

• Message number: 005

• Message text: Only single value is allowed for plant in responsibility definition

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_ORG_MGMT005 - Only single value is allowed for plant in responsibility definition ?

  The SAP error message CRMS4_ORG_MGMT005 indicates that there is an issue with the responsibility definition in the SAP CRM system, specifically related to the plant assignment. This error occurs when multiple plant values are assigned in a context where only a single plant value is allowed.
  Cause:
  The primary cause of this error is that the responsibility definition for a particular organizational unit or role is trying to include multiple plants, but the system is configured to accept only one plant value for that specific definition. This can happen due to:
  
  Incorrect Configuration: The responsibility definition may have been incorrectly set up to include multiple plants.
  Data Entry Error: During the creation or modification of the responsibility definition, multiple plant values may have been inadvertently entered.
  System Constraints: The system may have constraints that limit the number of plants that can be assigned to a responsibility definition.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Review Responsibility Definition:
  
  Go to the transaction code where the responsibility definition is maintained (e.g., CRMD_ORDER or SPRO for configuration).
  Check the specific responsibility definition that is causing the error.
  
  
  
  Modify Plant Assignment:
  
  Ensure that only a single plant is assigned to the responsibility definition. If multiple plants are listed, remove the additional entries so that only one plant remains.
  
  
  
  Check Configuration Settings:
  
  If you are unsure about the configuration, consult with your SAP Basis or functional consultant to verify that the settings align with your business requirements.
  
  
  
  Test Changes:
  
  After making the necessary adjustments, test the changes to ensure that the error no longer occurs when you attempt to use the responsibility definition.
  
  
  
  Documentation:
  
  Document the changes made for future reference and to assist other users who may encounter similar issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SPRO, and others related to organizational management and responsibility definitions.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to modify responsibility definitions.
  Training and Documentation: Provide training or documentation to users involved in maintaining responsibility definitions to prevent similar errors in the future.
  
  By following these steps, you should be able to resolve the CRMS4_ORG_MGMT005 error and ensure that your responsibility definitions are correctly configured.