How To Fix CRMS4_ORG_MGMT002 - You are not authorized to synchronize the data.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_ORG_MGMT - Messages for CRM S4 Organizational Management

• Message number: 002

• Message text: You are not authorized to synchronize the data.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_ORG_MGMT002 - You are not authorized to synchronize the data. ?

  The SAP error message CRMS4_ORG_MGMT002 indicates that a user is not authorized to synchronize data in the context of organizational management within the SAP CRM system. This error typically arises when a user attempts to perform an action that requires specific authorizations that they do not possess.
  Cause:
  
  Missing Authorizations: The user does not have the necessary authorizations assigned in their user profile to perform synchronization tasks.
  Role Configuration: The roles assigned to the user may not include the required permissions for the specific organizational management functions.
  Authorization Objects: The relevant authorization objects related to organizational management may not be properly configured or assigned to the user.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check which authorization check failed. This will provide insight into what specific authorization is missing.
  Alternatively, you can use transaction code SU01 to view the user’s profile and roles.
  
  
  
  Review and Update Roles:
  
  If you have the necessary administrative rights, review the roles assigned to the user. Ensure that the roles include the necessary authorizations for organizational management and data synchronization.
  If the roles do not have the required authorizations, you may need to modify the roles or create a new role that includes the necessary permissions.
  
  
  
  Authorization Objects:
  
  Check the relevant authorization objects that control access to organizational management functions. Common authorization objects include:
  
  CRM_ORG: for organizational management in CRM.
  S_TCODE: for transaction code access.
  
  
  Ensure that the user has the necessary values assigned to these authorization objects.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator. They can assist in identifying and resolving authorization issues.
  
  
  
  Testing:
  
  After making changes to roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  
  
  Documentation: Refer to SAP Help documentation for detailed information on authorization management and organizational management in SAP CRM.
  Support: If the issue persists after checking authorizations, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the CRMS4_ORG_MGMT002 error.