How To Fix CRMS4_ORDER_MISC007 - User status &1 is incorrect.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_ORDER_MISC - CRM S4 Cross-object messages

• Message number: 007

• Message text: User status &1 is incorrect.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_ORDER_MISC007 - User status &1 is incorrect. ?

  The SAP error message CRMS4_ORDER_MISC007, which states "User status &1 is incorrect," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the user status assigned to a business transaction, such as a sales order, service order, or any other CRM-related document.
  Cause:
  
  Invalid User Status: The user status being referenced (indicated by &1) is not valid for the current transaction or is not defined in the status profile.
  Status Profile Configuration: The status profile assigned to the transaction may not include the user status that is being attempted to be set or changed.
  Authorization Issues: The user may not have the necessary authorizations to change the status of the transaction.
  Inconsistent Data: There may be inconsistencies in the data or configuration that lead to the system not recognizing the user status.
  
  Solution:
  
  Check User Status: Verify the user status being referenced in the error message. Ensure that it is a valid status defined in the status profile for the transaction type you are working with.
  Review Status Profile: Go to the configuration settings for the status profile associated with the transaction. Ensure that the user status is included in the profile and that it is correctly configured.
  
  You can check this in the SAP Customizing Implementation Guide (IMG) under:
  
  Customer Relationship Management -> Basic Functions -> Status Management -> Define Status Profiles.
  
  
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to change the status. This can be checked in the user roles and profiles assigned to the user.
  Data Consistency: If there are inconsistencies, you may need to run consistency checks or consult with your SAP Basis or technical team to resolve any underlying data issues.
  Consult Documentation: Refer to SAP documentation or notes related to the specific transaction and user status management for additional guidance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER to view the order and its status or SPRO to access the configuration settings.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to user status management.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.