How To Fix CRMS4_IU_IL_CTM009 - Configuration of characteristic &1 does not exist in product &2.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_IU_IL_CTM - Messages Contract Management

  • Message number: 009

  • Message text: Configuration of characteristic &1 does not exist in product &2.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_IU_IL_CTM009 - Configuration of characteristic &1 does not exist in product &2. ?

    The SAP error message CRMS4_IU_IL_CTM009 indicates that there is a configuration issue related to a characteristic in a product. Specifically, it means that the system cannot find the configuration for the specified characteristic (&1) in the specified product (&2). This error typically occurs in the context of SAP CRM (Customer Relationship Management) or SAP CPQ (Configure Price Quote) when dealing with product configurations.

    Cause:

    1. Missing Configuration: The characteristic specified in the error message is not configured for the product in question. This could be due to an oversight during product setup.
    2. Incorrect Product Assignment: The product may not be correctly assigned to the configuration profile that includes the characteristic.
    3. Data Inconsistency: There may be inconsistencies in the master data, such as missing entries in the configuration tables.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or modify the configuration settings.

    Solution:

    1. Check Product Configuration:

      • Go to the product master data in SAP and verify that the characteristic (&1) is indeed configured for the product (&2).
      • Ensure that the characteristic is part of the configuration profile assigned to the product.
    2. Update Configuration Profile:

      • If the characteristic is missing, you may need to add it to the configuration profile for the product.
      • Navigate to the configuration profile settings and include the necessary characteristics.
    3. Review Master Data:

      • Check for any inconsistencies in the master data related to the product and its characteristics.
      • Ensure that all relevant entries are correctly maintained in the configuration tables.
    4. Authorization Check:

      • Verify that the user encountering the error has the necessary authorizations to access and modify product configurations.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on configuring characteristics and products.
    6. Testing:

      • After making the necessary changes, test the configuration again to ensure that the error is resolved.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like CRMD_ORDER, C223, or CU50 to access product configuration and characteristics.
    • SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error.
    • Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to identify and resolve the cause of the CRMS4_IU_IL_CTM009 error in your SAP system.

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