How To Fix CRMS4_IU_IL_BASE053 - More than &1 &2 found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_IU_IL_BASE -

  • Message number: 053

  • Message text: More than &1 &2 found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_IU_IL_BASE053 - More than &1 &2 found ?

    The SAP error message CRMS4_IU_IL_BASE053 with the description "More than &1 &2 found" typically occurs in the context of SAP CRM (Customer Relationship Management) when a system operation is trying to retrieve or process data, but finds multiple entries where only one is expected. This can happen in various scenarios, such as when trying to access a specific business partner, product, or other entities.

    Cause:

    The error is generally caused by:

    1. Data Duplication: There are multiple records in the database that match the criteria being queried, leading to ambiguity.
    2. Configuration Issues: Incorrect configuration settings in the CRM system that allow for multiple entries where uniqueness is expected.
    3. Business Logic Errors: The logic in the program or transaction that is being executed may not be correctly handling the data retrieval.

    Solution:

    To resolve this error, you can take the following steps:

    1. Identify Duplicates:

      • Use transaction codes like SE16 or SE11 to check the relevant database tables for duplicates. Look for the specific entity (e.g., business partner, product) that is causing the issue.
      • You can run queries to find out how many records exist that match the criteria.
    2. Data Cleanup:

      • If duplicates are found, determine which records are valid and which can be deleted or merged. This may involve discussions with business stakeholders to ensure data integrity.
      • Use transaction codes like BP (Business Partner) to manage and clean up business partner records.
    3. Check Configuration:

      • Review the configuration settings in the CRM system to ensure that they are set up correctly to prevent duplicates. This may involve checking settings in customizing (SPRO) related to business partners, products, etc.
    4. Review Custom Code:

      • If the error occurs in a custom program or enhancement, review the code to ensure that it correctly handles scenarios where multiple records may be returned. Implement logic to handle such cases appropriately.
    5. Consult Documentation:

      • Check SAP Notes and documentation for any known issues or patches related to this error message. Sometimes, SAP provides specific guidance or fixes for such issues.
    6. Contact SAP Support:

      • If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs.

    Related Information:

    • Transaction Codes: SE16 (Data Browser), SE11 (Data Dictionary), BP (Business Partner Maintenance).
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review SAP Help documentation for CRM to understand the data model and relationships between entities.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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