How To Fix CRMS4_IU_IL_BASE023 - &1 &2: Error occurred. Further information can be found in the log.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_IU_IL_BASE -

  • Message number: 023

  • Message text: &1 &2: Error occurred. Further information can be found in the log.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_IU_IL_BASE023 - &1 &2: Error occurred. Further information can be found in the log. ?

    The SAP error message CRMS4_IU_IL_BASE023 typically indicates that there was an error during the execution of a process related to the SAP CRM (Customer Relationship Management) system, particularly in the context of integration or data processing. The message suggests that further details can be found in the log files, which can provide more context about the specific issue.

    Possible Causes:

    1. Data Issues: There may be inconsistencies or errors in the data being processed, such as missing mandatory fields or incorrect data formats.
    2. Configuration Problems: Incorrect configuration settings in the CRM system or related components can lead to errors during processing.
    3. System Performance: Performance issues, such as timeouts or resource limitations, can cause processes to fail.
    4. Authorization Issues: Lack of proper authorizations for the user or process trying to execute the operation.
    5. Integration Issues: Problems with integration points, such as middleware or other systems that interact with SAP CRM.

    Solutions:

    1. Check Logs: Review the application logs (transaction SLG1) for detailed error messages and stack traces that can provide insights into the root cause of the error.
    2. Data Validation: Ensure that the data being processed is complete and adheres to the required formats. Validate any input data for correctness.
    3. Configuration Review: Check the configuration settings in the CRM system and ensure they are set up correctly for the processes being executed.
    4. Performance Monitoring: Monitor system performance and resource usage to identify any bottlenecks or issues that may be affecting processing.
    5. Authorization Check: Verify that the user or process has the necessary authorizations to perform the action that triggered the error.
    6. Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches.
    • Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
    • SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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