How To Fix CRMS4_IU_IL_BASE016 - Point of delivery ID is not valid for selected structure category.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_IU_IL_BASE -

• Message number: 016

• Message text: Point of delivery ID is not valid for selected structure category.

What causes this issue?

The entered point of delivery ID does not match the requirements
regarding the selected structure category.
Requirements are defined in Customizing for the structure category.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a valid value with the exact length of characters defined in
customizing.
The point of delivery ID also can be a combination of multiple parts.

How can this happen?

A point of delivery consists of 4 parts. Country (2 Characters),
Distributor (6 Characters), Postal Code (5 Characters), Consecutive Nr.
(20 Characters).
This makes up the 33 characters in the point of delivery ID.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_IU_IL_BASE016 - Point of delivery ID is not valid for selected structure category. ?

  The SAP error message CRMS4_IU_IL_BASE016 indicates that the Point of Delivery (POD) ID you are trying to use is not valid for the selected structure category in the context of SAP Customer Relationship Management (CRM) or SAP IS-U (Industry Solution for Utilities).
  Cause:
  
  Invalid Point of Delivery ID: The POD ID you are using may not exist in the system or may not be correctly configured for the structure category you are working with.
  Incorrect Structure Category: The structure category selected may not be compatible with the POD ID. Each POD ID is associated with specific structure categories, and if there is a mismatch, this error will occur.
  Data Inconsistency: There may be inconsistencies in the master data related to the POD or the structure category.
  Authorization Issues: The user may not have the necessary authorizations to access the POD ID or the related structure category.
  
  Solution:
  
  Verify POD ID: Check if the POD ID you are using is valid and exists in the system. You can do this by navigating to the relevant transaction in SAP (e.g., using transaction codes like EAM1 or EAM2 for maintenance).
  Check Structure Category: Ensure that the structure category you are selecting is appropriate for the POD ID. You may need to consult the configuration settings or documentation to confirm compatibility.
  Data Consistency Check: Run consistency checks on the master data related to the POD and structure category. This may involve checking for missing or incorrect entries in the relevant tables.
  Authorization Check: Ensure that the user has the necessary authorizations to access the POD ID and the structure category. You may need to consult with your SAP security team to verify this.
  Consult Documentation: Refer to SAP documentation or help resources for specific details about the structure categories and POD IDs relevant to your implementation.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you manage PODs and structure categories, such as EAM1, EAM2, or CRMD_ORDER.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after following these steps, it may be beneficial to involve your SAP support team or a consultant with expertise in SAP CRM or IS-U for further investigation.