How To Fix CRMS4_IU_CM_PROCESS138 - Error occurred obtaining the lowest contract key.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_IU_CM_PROCESS - UI Process Messages

• Message number: 138

• Message text: Error occurred obtaining the lowest contract key.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_IU_CM_PROCESS138 - Error occurred obtaining the lowest contract key. ?

  The SAP error message CRMS4_IU_CM_PROCESS138 indicates that there was an issue obtaining the lowest contract key during a process related to contract management in the SAP CRM system. This error can occur in various scenarios, such as when creating or processing contracts, and it typically points to issues with data retrieval or configuration.
  Possible Causes:
  
  Missing or Incomplete Data: The system may not have the necessary data to retrieve the contract key, possibly due to missing entries in the database.
  Database Issues: There could be issues with the database, such as locks or inconsistencies that prevent the retrieval of the contract key.
  Configuration Issues: Incorrect configuration settings in the contract management module may lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the contract data.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might interfere with the standard process.
  
  Solutions:
  
  Check Data Integrity: Ensure that all necessary data related to contracts is present and correctly configured in the system. This includes checking for any missing contract entries.
  Database Check: Perform a database consistency check to identify and resolve any issues. You may need to consult with your database administrator for this.
  Review Configuration: Verify the configuration settings in the contract management module to ensure they are set up correctly.
  Authorization Check: Ensure that the user encountering the error has the appropriate authorizations to access and process contract data.
  Debugging: If the issue persists, consider debugging the process to identify where the error occurs. This may require the assistance of a developer or SAP consultant.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. Applying the latest updates can sometimes resolve known issues.
  Consult Documentation: Review the SAP documentation for contract management processes to ensure that all steps are being followed correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others related to contract management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRMS4_IU_CM_PROCESS138 error in your SAP system.