How To Fix CRMS4_IU_CM_PROCESS124 - Insufficient authorization to change the contract &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_IU_CM_PROCESS - UI Process Messages

• Message number: 124

• Message text: Insufficient authorization to change the contract &1.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_IU_CM_PROCESS124 - Insufficient authorization to change the contract &1. ?

  The SAP error message CRMS4_IU_CM_PROCESS124 indicates that a user does not have sufficient authorization to change a specific contract in the SAP system. This error typically arises in the context of SAP Customer Relationship Management (CRM) when a user attempts to modify a contract but lacks the necessary permissions.
  Cause:
  
  Authorization Issues: The user’s role or profile does not include the necessary authorizations to change contracts. This could be due to missing authorization objects or insufficient activity permissions.
  Contract Status: The contract may be in a status that does not allow changes (e.g., completed or archived).
  User Role Configuration: The user may not be assigned to the correct role that includes the necessary authorizations for contract management.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to analyze the authorization check. This will show which authorization object failed.
  Review the user’s roles and profiles in transaction SU01 or PFCG to ensure that the necessary authorizations for contract changes are included.
  
  
  
  Modify User Roles:
  
  If the user lacks the required authorizations, work with your SAP security team to update the user’s roles or create a new role that includes the necessary authorizations for contract management.
  
  
  
  Contract Status Review:
  
  Check the status of the contract. If it is in a status that does not allow changes, you may need to change the status or create a new contract.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or the authorization concept in your organization to understand the specific authorization objects related to contract management (e.g., CRM_ORDER, CRM_ORDER_MAINTAIN).
  
  
  
  Testing:
  
  After making changes to the user’s authorizations, have the user log out and log back in, then attempt to change the contract again to see if the issue is resolved.
  
  
  
  Related Information:
  
  
  Authorization Objects: Common authorization objects related to contract management in SAP CRM include:
  
  CRM_ORDER: General authorization for CRM orders.
  CRM_ORDER_MAINTAIN: Authorization for maintaining CRM orders.
  
  
  
  Transaction Codes:
  
  SU53: Display authorization check.
  SU01: User maintenance.
  PFCG: Role maintenance.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance on authorization problems related to contracts.
  
  
  If the issue persists after following these steps, it may be necessary to engage with your SAP Basis or security team for further investigation.