How To Fix CRMS4_IU_CM_PROCESS107 - &1: Move-out document &2 was already reversed.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_IU_CM_PROCESS - UI Process Messages

  • Message number: 107

  • Message text: &1: Move-out document &2 was already reversed.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_IU_CM_PROCESS107 - &1: Move-out document &2 was already reversed. ?

    The SAP error message CRMS4_IU_CM_PROCESS107 indicates that there is an issue related to a move-out document that has already been reversed. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to process a move-out document that has already been reversed in the system.

    Cause:

    The primary cause of this error is that the system is attempting to process a move-out document (identified by &2) that has already been reversed. This can happen due to:

    1. Duplicate Processing: An attempt to reverse a document that has already been reversed.
    2. Incorrect Document Status: The document may have been processed in a way that it is no longer valid for further actions.
    3. Data Integrity Issues: There may be inconsistencies in the database or transaction logs that lead to the system believing the document is still active.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Document Status: Verify the status of the move-out document in question. Ensure that it is indeed reversed and check the document history for any related transactions.

    2. Review Transaction Logs: Look into the transaction logs to see if there were any recent changes or reversals made to the document. This can help identify if there was an unintended action taken.

    3. Consult with SAP Support: If the issue persists and you cannot determine the cause, it may be beneficial to consult with SAP support or your internal SAP team. They can provide insights based on the specific configuration and customizations of your SAP environment.

    4. Recreate the Document: If necessary, you may need to recreate the move-out document if it is required for further processing. Ensure that you follow the correct procedures to avoid duplicating the reversal.

    5. Check for Custom Code: If your SAP system has custom code or enhancements, review them to ensure they are not interfering with the standard processing of move-out documents.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_MAINTAIN_ORDER, or others that may be used to manage move-out documents.
    • SAP Notes: Check for any SAP Notes related to this error message. SAP frequently releases notes that address known issues and provide solutions or workarounds.
    • Documentation: Review the SAP documentation for CRM and move-out processes to ensure compliance with best practices.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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