How To Fix CRMS4_IU_CM_PROCESS064 - Product integration failed (&1).

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_IU_CM_PROCESS - UI Process Messages

• Message number: 064

• Message text: Product integration failed (&1).

What causes this issue?

The product integration couldn't be executed successfully.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

For a better understanding what caused the error, use the one click
action <PF>Display Contract Item</> at the utilities sales contract item
you where about to change.
In the displayed overview of the utilities sales contract item:
Navigate to the section <LS>Process</>
Expand process step
Expand entry <LS>Protocol</>
Find a description of the error in the displayed <LS>Details</>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_IU_CM_PROCESS064 - Product integration failed (&1). ?

  The SAP error message CRMS4_IU_CM_PROCESS064 indicates that there was a failure in the product integration process. This error typically occurs in the context of SAP CRM (Customer Relationship Management) and can be related to various issues, such as data inconsistencies, configuration problems, or issues with the integration between different SAP modules or systems.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or incorrect data in the CRM system or the connected systems (like SAP ERP).
  
  Configuration Issues: The integration settings between CRM and other systems (like ERP) may not be correctly configured.
  Authorization Issues: The user or process executing the integration may not have the necessary authorizations.
  Technical Errors: There could be underlying technical issues, such as network problems or system downtime.
  Version Compatibility: There may be compatibility issues between different versions of SAP systems involved in the integration.
  
  Solutions:
  
  Check Data Consistency: Verify that all required data is present and correct in both the CRM and the