How To Fix CRMS4_IU_CM_PROCESS051 - Product division not the same as point of delivery division &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_IU_CM_PROCESS - UI Process Messages

• Message number: 051

• Message text: Product division not the same as point of delivery division &1.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_IU_CM_PROCESS051 - Product division not the same as point of delivery division &1. ?

  The SAP error message CRMS4_IU_CM_PROCESS051 indicates that there is a mismatch between the product division and the point of delivery division in a transaction. This typically occurs in the context of sales and distribution processes, particularly when dealing with customer orders, contracts, or service requests in the SAP CRM system.
  
  Cause:
  The error arises when the product being sold or delivered is associated with a different division than the division assigned to the point of delivery (e.g., the customer or shipping location). This can happen due to:
  
  Incorrect Master Data: The product master data may be set up with a different division than the customer master data.
  
  Configuration Issues: The system configuration may not align the divisions correctly for the products and customers involved in the transaction.
  Data Entry Errors: Manual entry errors when creating sales orders or contracts can lead to mismatched divisions.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Product Master