How To Fix CRMS4_IU_CM_PROCESS047 - Forced move-out not possible. A move-out date already exists.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_IU_CM_PROCESS - UI Process Messages

• Message number: 047

• Message text: Forced move-out not possible. A move-out date already exists.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_IU_CM_PROCESS047 - Forced move-out not possible. A move-out date already exists. ?

  The SAP error message CRMS4_IU_CM_PROCESS047 indicates that a forced move-out operation cannot be completed because a move-out date has already been set for the relevant business object (such as a customer or contract). This typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP Convergent Charging scenarios.
  Cause:
  The error is triggered when you attempt to perform a forced move-out operation on a business object that already has a move-out date assigned. This situation can arise in various scenarios, such as:
  
  Attempting to change the status of a customer or contract that has an existing move-out date.
  Trying to execute a move-out process without first clearing or updating the existing move-out date.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Move-Out Date:
  
  Review the business object (e.g., customer, contract) to identify the existing move-out date. You can do this by navigating to the relevant transaction or using the appropriate report in SAP.
  
  
  
  Update or Remove Move-Out Date:
  
  If the existing move-out date is no longer valid or needs to be changed, you may need to update or remove it. This can typically be done through the transaction or application where the business object is managed.
  Ensure that you have the necessary authorizations to make changes to the move-out date.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help files related to the specific module you are working with (e.g., CRM, Convergent Charging) for detailed instructions on managing move-out dates.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue on your own, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you manage customer or contract data, such as CRMD_ORDER for CRM orders or BP for business partner management.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Roles and Authorizations: Ensure that you have the appropriate roles and authorizations to perform move-out operations in the system.
  
  By following these steps, you should be able to address the error message and proceed with the necessary operations in SAP.