How To Fix CRMS4_IU_CM_PROCESS038 - Point of delivery already occupied in the future.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_IU_CM_PROCESS - UI Process Messages

  • Message number: 038

  • Message text: Point of delivery already occupied in the future.

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  • What causes this issue?

    Point of delivery is already occupied in the future.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Select a date that is later than the move-in date for the selected point
    of delivery<(>,<)> and then choose "Forced move-out".

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_IU_CM_PROCESS038 - Point of delivery already occupied in the future. ?

    The SAP error message CRMS4_IU_CM_PROCESS038 with the description "Point of delivery already occupied in the future" typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP IS-U (Industry Solution for Utilities) when there is an attempt to create or modify a contract or transaction that involves a point of delivery (POD) that is already assigned to another contract or transaction in the future.

    Cause:

    1. Future Occupancy: The point of delivery is already linked to another contract or transaction that has a start date in the future. This means that the system is preventing overlapping contracts for the same POD.
    2. Incorrect Dates: The dates being used in the transaction may not align with the existing contracts, leading to conflicts.
    3. Data Integrity: There may be issues with data integrity or configuration in the system that is causing the error.

    Solution:

    1. Check Existing Contracts: Review the existing contracts or transactions associated with the point of delivery. You can do this by checking the contract management or point of delivery details in the SAP system.
    2. Adjust Dates: If you need to create a new contract or modify an existing one, ensure that the start and end dates do not overlap with existing contracts for the same POD.
    3. Change the POD: If the point of delivery is indeed occupied and cannot be freed up, consider using a different POD for the new contract or transaction.
    4. Consult with Business Process Owner: If you are unsure about the implications of changing contracts or dates, consult with the business process owner or a functional consultant who specializes in SAP CRM or IS-U.
    5. System Configuration: If this error is occurring frequently and seems to be a system issue, it may be necessary to review the configuration settings related to contract management and point of delivery assignments.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like CRMD_ORDER, ISU_CONTRACT, or others relevant to your SAP environment to investigate contracts and point of delivery assignments.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling point of delivery assignments.
    • Documentation: Review SAP documentation related to contract management and point of delivery processes to understand the business rules and configurations that may affect your transactions.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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