Message type: E = Error
Message class: CRMS4_IU_CM_PROCESS - UI Process Messages
Message number: 012
Message text: &1: No active step found.
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CRMS4_IU_CM_PROCESS012
- &1: No active step found. ?The SAP error message CRMS4_IU_CM_PROCESS012 with the description "No active step found" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the process flow of a business transaction, such as a service request, sales order, or any other CRM-related process.
Cause: Process
Configuration Issues: The error may arise if the process configuration is incomplete or incorrect. This could be due to missing steps in the process definition or incorrect settings in the process flow. Inactive Steps: The error indicates that the system is unable to find an active step in the process. This could happen if the previous step was not completed successfully or if the process was not initiated correctly. Authorization Issues: Sometimes, the user may not have the necessary authorizations to execute certain steps in the process, leading to the inability to find an active step. Data Inconsistencies: Inconsistent or incomplete data in the CRM
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