How To Fix CRMS4_ICM020 - Deletion is not possible. Active relationships exist

CRMS4_ICM020 - Overview

• Message type: E = Error

• Message class: CRMS4_ICM - ICM on S4

• Message number: 020

• Message text: Deletion is not possible. Active relationships exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_ICM020 - Deletion is not possible. Active relationships exist ?

  The SAP error message CRMS4_ICM020, which states "Deletion is not possible. Active relationships exist," typically occurs in the context of SAP CRM (Customer Relationship Management) when you attempt to delete a business object (like a transaction, activity, or relationship) that has active relationships with other objects. This is a safeguard to prevent the loss of data integrity, as deleting an object that is still linked to others could lead to orphaned records or inconsistencies.
  
  Cause:
  
  Active Relationships: The primary cause of this error is that the object you are trying to delete has one or more active relationships with other objects in the system. These relationships could be between different business transactions, activities, or other entities within the CRM module.
  Data Integrity Constraints: SAP enforces data integrity rules to ensure that all related data remains consistent. If an object is linked to others, it cannot be deleted until those links are resolved.
  
  
  Solution:
  To resolve