How To Fix CRMS4_ICM015 - A text with the same text ID and language combination already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_ICM - ICM on S4

• Message number: 015

• Message text: A text with the same text ID and language combination already exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_ICM015 - A text with the same text ID and language combination already exists ?

  The SAP error message CRMS4_ICM015 indicates that there is an attempt to create or modify a text entry in the system that already exists with the same text ID and language combination. This typically occurs in the context of CRM (Customer Relationship Management) when dealing with text elements, such as descriptions or notes associated with business objects.
  Cause:
  
  Duplicate Text Entry: The most common cause is that a text entry with the same ID and language already exists in the database.
  Incorrect Data Entry: Users may inadvertently try to create a new text entry without realizing that it already exists.
  System Configuration Issues: There may be issues with the configuration of text management in the CRM system.
  
  Solution:
  
  
  Check Existing Text Entries: 
  
  Navigate to the relevant transaction or area in SAP where the text is being created or modified.
  Search for existing text entries using the same text ID and language combination to confirm if it already exists.
  
  
  
  Modify Existing Text: 
  
  If the text already exists, consider modifying the existing entry instead of creating a new one. This can often be done through the same interface where you attempted to create the new text.
  
  
  
  Use a Different Text ID or Language: 
  
  If you need to create a new text entry, consider using a different text ID or a different language combination that does not conflict with existing entries.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or help resources related to text management in CRM to ensure you are following the correct procedures.
  
  
  
  Check for System Notes: 
  
  Sometimes, system notes or logs can provide additional context or details about the error. Check transaction logs for any related messages.
  
  
  
  Contact SAP Support: 
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Text Management in SAP CRM: Understanding how text management works in SAP CRM can help prevent this error. Familiarize yourself with the concepts of text IDs, language keys, and how texts are stored and retrieved.
  Transaction Codes: Familiarize yourself with relevant transaction codes that deal with text management, such as CRMD_ORDER for managing CRM orders or SE11 for data dictionary operations.
  User Authorization: Ensure that you have the necessary authorizations to create or modify text entries in the system.
  
  By following these steps, you should be able to resolve the CRMS4_ICM015 error and manage text entries effectively in your SAP CRM system.