How To Fix CRMS4_EQUIPMENT_API004 - Equipment status not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_EQUIPMENT_API - Equipment API Message

  • Message number: 004

  • Message text: Equipment status not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_EQUIPMENT_API004 - Equipment status not found ?

    The SAP error message CRMS4_EQUIPMENT_API004: Equipment status not found typically occurs when the system is unable to find the status of a specific equipment in the database. This can happen for several reasons, and understanding the cause is essential for resolving the issue.

    Causes:

    1. Equipment Not Created: The equipment you are trying to access may not have been created in the system.
    2. Incorrect Equipment Number: The equipment number you are using may be incorrect or mistyped.
    3. Status Not Defined: The equipment may not have a status defined in the system, or the status may have been deleted or not activated.
    4. Authorization Issues: The user may not have the necessary authorizations to view the equipment status.
    5. Data Inconsistency: There may be inconsistencies in the database or issues with the data synchronization between different modules.

    Solutions:

    1. Verify Equipment Creation: Check if the equipment has been created in the system. You can do this by navigating to the equipment master data transaction (e.g., IE03) and entering the equipment number.
    2. Check Equipment Number: Ensure that the equipment number you are using is correct. Double-check for any typos or formatting issues.
    3. Review Equipment Status: If the equipment exists, check if it has a status assigned. You can do this by reviewing the equipment master data and looking at the status field.
    4. Authorization Check: Ensure that you have the necessary authorizations to access the equipment status. You may need to contact your system administrator to verify your permissions.
    5. Data Consistency Check: If you suspect data inconsistencies, you may need to run consistency checks or consult with your SAP Basis team to investigate any underlying database issues.

    Related Information:

    • Transaction Codes: Use transaction codes like IE03 (Display Equipment) or IL03 (Display Functional Location) to check the equipment details.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Refer to SAP documentation for equipment management and status handling to understand how statuses are defined and managed in the system.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or raise a ticket with SAP support for further assistance.

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