How To Fix CRMS4_DATA_EXCH037 - Specify an horizon, a transaction ID or both.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_DATA_EXCH - Service: Message Class for Data Exchange

  • Message number: 037

  • Message text: Specify an horizon, a transaction ID or both.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_DATA_EXCH037 - Specify an horizon, a transaction ID or both. ?

    The SAP error message CRMS4_DATA_EXCH037 typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with data exchange, particularly when trying to synchronize or transfer data between systems. The error message indicates that the system requires either a specified horizon, a transaction ID, or both to proceed with the operation.

    Cause:

    1. Missing Parameters: The error is often caused by missing parameters in the data exchange request. Specifically, the system expects either a "horizon" (a time frame for the data exchange) or a "transaction ID" (a unique identifier for the transaction) to be specified.
    2. Configuration Issues: There may be configuration issues in the data exchange settings that prevent the system from recognizing the required parameters.
    3. Data Transfer Logic: The logic implemented for data transfer may not be correctly set up to handle the required parameters.

    Solution:

    1. Specify Parameters: Ensure that you are providing the necessary parameters in your data exchange request. This could involve:

      • Specifying a valid horizon (e.g., a date range).
      • Providing a valid transaction ID that corresponds to the data you are trying to exchange.
    2. Check Configuration: Review the configuration settings for the data exchange process in SAP CRM. Ensure that all necessary settings are correctly defined and that the system is set up to handle the parameters you are trying to use.

    3. Debugging: If you have access to the development environment, you can debug the data exchange process to identify where the parameters are being missed or incorrectly processed.

    4. Consult Documentation: Refer to SAP documentation or help resources related to data exchange in CRM for specific guidelines on how to set up and execute data exchange processes correctly.

    5. SAP Notes: Check for any relevant SAP Notes that might address this specific error message. SAP frequently releases updates and patches that may resolve known issues.

    6. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They can provide more detailed insights based on your specific system configuration and usage.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to data exchange, such as CRMD_ORDER, CRMD_ORDERADM_H, etc.
    • Data Exchange Framework: Understand the data exchange framework in SAP CRM, including how it interacts with other systems (like SAP ERP) and the types of data that can be exchanged.
    • Error Logs: Check the error logs in SAP for additional context or related error messages that may provide more insight into the issue.

    By following these steps, you should be able to resolve the error message CRMS4_DATA_EXCH037 and successfully perform the data exchange operation in SAP CRM.

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