How To Fix CRMS4_DATA_EXCH013 - Document is not relevant for Logistics integration.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_DATA_EXCH - Service: Message Class for Data Exchange

• Message number: 013

• Message text: Document is not relevant for Logistics integration.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_DATA_EXCH013 - Document is not relevant for Logistics integration. ?

  The SAP error message CRMS4_DATA_EXCH013 indicates that a document is not relevant for logistics integration. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there is an attempt to integrate CRM data with logistics processes in SAP ERP or SAP S/4HANA.
  Causes:
  
  Document Type Configuration: The document type being processed may not be configured for logistics integration. This can happen if the document type is not set up correctly in the system.
  Status of the Document: The document may be in a status that does not allow for logistics integration. For example, it might be in a draft state or not fully processed.
  Missing or Incorrect Data: Required fields or data may be missing or incorrect, preventing the document from being considered relevant for logistics.
  Integration Settings: The integration settings between CRM and ERP may not be properly configured, leading to issues in data exchange.
  Business Transaction Type: The business transaction type associated with the document may not be mapped correctly to a logistics process.
  
  Solutions:
  
  
  Check Document Type Configuration:
  
  Verify the configuration of the document type in the CRM system. Ensure that it is set up for logistics integration.
  Use transaction code SPRO to navigate to the relevant configuration settings.
  
  
  
  Review Document Status:
  
  Check the status of the document in question. Ensure that it is in a state that allows for logistics integration (e.g., not in draft or incomplete status).
  
  
  
  Validate Data Completeness:
  
  Ensure that all required fields are filled out correctly. Check for any missing or incorrect data that could be causing the issue.
  
  
  
  Examine Integration Settings:
  
  Review the integration settings between CRM and ERP. Ensure that the necessary configurations for data exchange are in place.
  Check transaction codes like CRMCMP for CRM middleware settings.
  
  
  
  Check Business Transaction Mapping:
  
  Ensure that the business transaction type is correctly mapped to the corresponding logistics process in the ERP system.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify the exact point of failure. This may require technical expertise.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing CRM orders.
  SAP Documentation: Refer to SAP Help documentation for detailed information on CRM and logistics integration.
  Community Forums: Engage with SAP community forums or support channels for additional insights and shared experiences from other users facing similar issues.
  
  If the problem continues after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation.