How To Fix CRMS4_COMPL001 - Requested solution &1 is not valid.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_COMPL - Output for Complanits

  • Message number: 001

  • Message text: Requested solution &1 is not valid.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_COMPL001 - Requested solution &1 is not valid. ?

    The SAP error message CRMS4_COMPL001 indicates that the requested solution (identified by &1) is not valid in the context of the SAP CRM (Customer Relationship Management) system. This error typically arises when there is an attempt to access or utilize a solution that either does not exist, has been deleted, or is not active in the system.

    Causes:

    1. Non-Existent Solution: The solution ID you are trying to access may not exist in the system.
    2. Inactive Solution: The solution may exist but is not currently active or has been marked as inactive.
    3. Authorization Issues: The user may not have the necessary permissions to access the solution.
    4. Data Consistency Issues: There may be inconsistencies in the database or issues with the data model that prevent the solution from being recognized.
    5. Incorrect Configuration: The system configuration may not be set up correctly to recognize the solution.

    Solutions:

    1. Verify Solution ID: Check the solution ID you are trying to access to ensure it is correct and exists in the system.
    2. Check Solution Status: Ensure that the solution is active. You can do this by navigating to the solution management area in SAP CRM and checking the status of the solution.
    3. User Authorizations: Verify that the user has the necessary authorizations to access the solution. This may involve checking roles and permissions in the user profile.
    4. Data Consistency Check: Run consistency checks in the system to identify any data issues that may be causing the problem.
    5. Consult Documentation: Review SAP documentation or notes related to the specific error message for any additional troubleshooting steps or patches that may be required.
    6. Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a system bug or requires deeper investigation.

    Related Information:

    • Transaction Codes: You may use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access and manage solutions and service orders.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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