How To Fix CRMS4_BSP103 - An error occurred when creating a header for reference &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_BSP - Message class for business solution portfolio

• Message number: 103

• Message text: An error occurred when creating a header for reference &1.

What causes this issue?

An error occurred when creating a header for reference &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

For more information, see the application log.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_BSP103 - An error occurred when creating a header for reference &1. ?

  The SAP error message CRMS4_BSP103 typically indicates that there was an issue when trying to create a header for a reference object in the SAP CRM system. This error can occur in various scenarios, such as when creating or processing business transactions, service requests, or other CRM-related activities.
  Possible Causes:
  
  Missing or Incomplete Data: Required fields for creating the header might be missing or not filled out correctly.
  Authorization Issues: The user may not have the necessary authorizations to create or modify the header.
  Configuration Issues: There may be a problem with the configuration settings in the CRM system that affects the creation of headers.
  System Errors: There could be temporary system issues or bugs that are causing the error.
  Data Consistency Issues: Inconsistencies in the data model or database entries can lead to this error.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly before attempting to create the header.
  Review Authorizations: Verify that the user has the necessary permissions to perform the action. This can be done by checking the user's roles and authorizations in the system.
  Configuration Review: Consult with your SAP Basis or CRM configuration team to ensure that the system is set up correctly for the type of transaction you are trying to perform.
  Check for System Issues: Look for any ongoing system issues or maintenance activities that might be affecting the CRM functionality.
  Data Consistency Check: Run consistency checks on the relevant data to ensure there are no discrepancies that could be causing the error.
  Debugging: If you have access to the development environment, you can debug the process to identify the exact point of failure and gather more information about the error.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to see if you can find more details about the order or reference that is causing the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide patches or updates.
  Logs and Traces: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context for troubleshooting.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.