How To Fix CRMOST628 - Object &1 is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMOST - Messages for Customer Management Open Services Tool

• Message number: 628

• Message text: Object &1 is locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMOST628 - Object &1 is locked ?

  The SAP error message CRMOST628 indicates that a specific object (denoted by &1) is locked, which prevents further processing or modifications to that object. This locking mechanism is typically in place to ensure data integrity and prevent concurrent modifications that could lead to inconsistencies.
  Cause:
  
  Concurrent Access: The object is currently being accessed or modified by another user or process.
  Transaction Lock: A previous transaction did not complete successfully, leaving the object in a locked state.
  System Error: An unexpected error or system crash may have left the object locked.
  User Lock: A specific user may have locked the object intentionally for their operations.
  
  Solution:
  
  
  Check Lock Entries:
  
  Use transaction code SM12 to view and manage lock entries. You can check if the object is locked and by whom.
  If you find that the lock is no longer needed, you can delete the lock entry (if you have the necessary authorizations).
  
  
  
  Wait and Retry:
  
  If the object is locked by another user, you may need to wait until that user completes their transaction and releases the lock.
  
  
  
  Contact the User:
  
  If you identify the user who has locked the object, you can reach out to them to understand if they can release the lock.
  
  
  
  System Administrator Intervention:
  
  If the lock persists and cannot be resolved through the above methods, you may need to involve a system administrator to investigate further and potentially release the lock.
  
  
  
  Review Transaction Logs:
  
  Check transaction logs or system logs for any errors that might have caused the lock to persist.
  
  
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. Locks can be at the database level or application level.
  User Authorizations: Ensure that users have the appropriate authorizations to manage locks and access the objects they need.
  Performance Monitoring: Regularly monitor system performance and lock situations to prevent bottlenecks in the future.
  Documentation: Refer to SAP documentation for specific details on the object type that is locked and any related processes.
  
  By following these steps, you should be able to identify the cause of the lock and take appropriate action to resolve the CRMOST628 error.