How To Fix CRMOST115 - No customized object settings found for object type &1; SAP settings kept

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMOST - Messages for Customer Management Open Services Tool

• Message number: 115

• Message text: No customized object settings found for object type &1; SAP settings kept

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMOST115 - No customized object settings found for object type &1; SAP settings kept ?

  The SAP error message CRMOST115 indicates that there are no customized object settings found for a specific object type in the SAP Customer Relationship Management (CRM) system. This typically means that the system is unable to find the necessary configuration or customization for the specified object type, which is represented by &1 in the error message.
  Cause:
  
  Missing Customization: The most common cause is that the necessary customization for the object type has not been defined in the system. This could happen if the object type is new or if the configuration was not completed during the implementation.
  Transport Issues: If the customization was transported from another system (like a development or quality assurance system) and the transport did not include the necessary settings, this error may occur.
  Incorrect Object Type: The object type specified may be incorrect or not recognized by the system.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the customized settings.
  
  Solution:
  
  
  Check Customization Settings: 
  
  Go to the relevant customizing transaction (e.g., SPRO) and navigate to the area where the object type is configured. Ensure that the necessary settings are in place for the object type in question.
  If you are unsure about the object type, consult the documentation or the SAP Help Portal for guidance on the specific object type.
  
  
  
  Transport Requests: 
  
  If the customization was supposed to be transported, check the transport logs to ensure that the transport was successful and included all necessary objects.
  If the transport is missing, you may need to re-transport the necessary configuration from the source system.
  
  
  
  Review Object Type: 
  
  Verify that the object type you are working with is correct. Check for any typos or discrepancies in the object type name.
  
  
  
  Authorization Check: 
  
  Ensure that the user has the necessary authorizations to access the customization settings. You may need to consult with your SAP security team to verify this.
  
  
  
  Consult SAP Notes: 
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE80 (Object Navigator), and others that may help in navigating the configuration settings.
  SAP Documentation: Refer to the official SAP documentation for CRM to understand the specific object types and their configurations.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.