How To Fix CRMOI050 - Data Retrieval only supported when running in IC WebClient

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMOI - Messages for CRM Office Integration

• Message number: 050

• Message text: Data Retrieval only supported when running in IC WebClient

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMOI050 - Data Retrieval only supported when running in IC WebClient ?

  The SAP error message CRMOI050 indicates that a specific operation or functionality is being attempted outside of the supported environment, specifically in the context of the SAP Internet Communication (IC) WebClient. This error typically arises when a user tries to access certain data retrieval features that are only available when using the IC WebClient interface.
  Cause:
  The error occurs because the functionality you are trying to use is designed to work exclusively within the IC WebClient environment. This means that the data retrieval operation you are attempting is not supported in other SAP interfaces or applications, such as the SAP GUI or other web-based applications that do not meet the specific requirements of the IC WebClient.
  Solution:
  To resolve this error, you should:
  
  
  Access the IC WebClient: Ensure that you are using the SAP IC WebClient to perform the data retrieval operation. If you are currently using a different interface (like SAP GUI), switch to the IC WebClient.
  
  
  Check Configuration: If you are already using the IC WebClient and still encountering this error, check the configuration settings to ensure that the necessary components and services are properly set up and activated.
  
  
  User Authorization: Verify that your user account has the necessary authorizations to access the data retrieval features within the IC WebClient.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources specific to the IC WebClient for any additional requirements or limitations regarding the data retrieval functionality.
  
  
  Contact Support: If the issue persists after ensuring you are in the correct environment and have the right configurations, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  SAP IC WebClient: This is a web-based interface designed for SAP CRM (Customer Relationship Management) that allows users to access CRM functionalities through a browser.
  SAP Notes: Check SAP Notes for any updates or patches that may address this error or provide additional context.
  User Training: Ensure that users are trained on how to properly use the IC WebClient and understand its limitations compared to other SAP interfaces.
  
  By following these steps, you should be able to resolve the CRMOI050 error and successfully perform the desired data retrieval operations within the appropriate environment.