How To Fix CRMOI047 - To be uploaded template is no Adobe XML Form File


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMOI - Messages for CRM Office Integration

  • Message number: 047

  • Message text: To be uploaded template is no Adobe XML Form File

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMOI047 - To be uploaded template is no Adobe XML Form File ?

    The SAP error message CRMOI047 indicates that the file you are trying to upload is not recognized as a valid Adobe XML Form File. This error typically occurs when you are attempting to upload a form that is either in the wrong format or has not been properly created as an Adobe XML Form.

    Cause:

    1. Incorrect File Format: The file you are trying to upload may not be in the Adobe XML Form format. It could be in a different format such as PDF, DOCX, or another file type.
    2. Corrupted File: The file might be corrupted or not properly structured as an Adobe XML Form.
    3. File Extension: The file may have the correct extension but is not actually an Adobe XML Form.
    4. Version Compatibility: The version of the Adobe XML Form may not be compatible with the SAP system you are using.

    Solution:

    1. Check File Format: Ensure that the file you are trying to upload is indeed an Adobe XML Form. You can create a new form using Adobe LiveCycle Designer or Adobe Acrobat that is specifically designed for SAP.
    2. Recreate the Form: If the file is corrupted or not properly formatted, recreate the form using the appropriate tools.
    3. Verify File Extension: Make sure the file has the correct extension (usually .xml) and is saved in the correct format.
    4. Use Compatible Version: Ensure that the version of the Adobe XML Form you are using is compatible with your SAP system. Check SAP documentation for any specific version requirements.
    5. Test with a Sample Form: Try uploading a sample Adobe XML Form that is known to work with your SAP system to see if the issue persists.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for guidelines on creating and uploading Adobe XML Forms.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, consider reaching out to your SAP support team for further assistance.

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