How To Fix CRMOI042 - Error printing: Printer &1 does not support post script.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMOI - Messages for CRM Office Integration

• Message number: 042

• Message text: Error printing: Printer &1 does not support post script.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMOI042 - Error printing: Printer &1 does not support post script. ?

  The SAP error message CRMOI042 indicates that the specified printer does not support PostScript, which is a page description language used primarily for printing graphics and text. This error typically arises when a user attempts to print a document that requires PostScript capabilities on a printer that does not support it.
  Cause:
  
  Printer Configuration: The printer may not be configured to handle PostScript jobs. This can happen if the printer is a basic model that only supports PCL (Printer Command Language) or other non-PostScript languages.
  Driver Issues: The printer driver installed on the SAP system may not be compatible with the printer or may not be set up correctly to handle PostScript.
  Output Device Settings: The output device settings in SAP may be incorrectly configured, leading to the selection of a printer that does not support the required printing format.
  
  Solution:
  
  Check Printer Capabilities: Verify that the printer you are trying to use supports PostScript. You can usually find this information in the printer's specifications or user manual.
  Change Printer Settings:
  
  Go to the SAP transaction code SPAD (Spool Administration).
  Locate the output device (printer) that is causing the error.
  Check the device type and ensure it is set to a type that supports PostScript (e.g., a PostScript printer).
  
  
  Install Correct Printer Driver: Ensure that the correct printer driver is installed on the SAP system. If the printer supports PostScript, make sure the PostScript driver is being used.
  Use a Different Printer: If the current printer does not support PostScript and cannot be changed, consider using a different printer that does support PostScript for your printing needs.
  Check Output Device Configuration: Ensure that the output device configuration in SAP is correct. You may need to adjust the settings to match the capabilities of the printer.
  
  Related Information:
  
  SAP Documentation: Refer to SAP Help documentation for more details on configuring printers and output devices.
  Printer Manufacturer Support: Consult the printer manufacturer's support resources for information on printer capabilities and driver installation.
  SAP Notes: Check SAP Notes for any known issues or patches related to printer configurations and PostScript support.
  
  By following these steps, you should be able to resolve the CRMOI042 error and successfully print your documents.