How To Fix CRMOI021 - Please enter not more than a single object type as search criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMOI - Messages for CRM Office Integration

• Message number: 021

• Message text: Please enter not more than a single object type as search criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMOI021 - Please enter not more than a single object type as search criteria ?

  The SAP error message CRMOI021, which states "Please enter not more than a single object type as search criteria," typically occurs in the context of the SAP CRM (Customer Relationship Management) module when a user attempts to perform a search or query that includes multiple object types in the search criteria.
  Cause:
  The error is triggered when the search criteria specified by the user includes more than one object type. In SAP CRM, certain search functions are designed to work with a single object type at a time (e.g., Business Partners, Activities, etc.). If the user tries to combine different object types in the search, the system will not be able to process the request and will return this error message.
  Solution:
  To resolve this error, you should:
  
  
  Review Search Criteria: Check the search criteria you have entered. Ensure that you are only selecting one object type for your search. For example, if you are searching for Business Partners, do not include any other object types like Activities or Opportunities in the same search.
  
  
  Modify Search Parameters: If you need to search for multiple object types, you will need to perform separate searches for each object type rather than combining them into a single search query.
  
  
  Use Filters: If applicable, use filters or additional search options that allow you to narrow down results within a single object type.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources for the specific transaction or search function you are using to understand the limitations and proper usage.
  
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to CRM, such as transaction codes for searching business partners, activities, or other CRM objects.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. Sometimes, there may be patches or updates that address specific issues.
  User Training: Ensure that users are trained on how to properly use the search functions within SAP CRM to avoid this error in the future.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team for further assistance.