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Message type: E = Error
Message class: CRMN_REPORT - Reporting: Messages
Message number: 157
Message text: & documents not found for selection criteria
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CRMN_REPORT157
- & documents not found for selection criteria ?The SAP error message CRMN_REPORT157 typically indicates that no documents were found that match the selection criteria specified in a report or transaction. This can occur in various contexts within SAP CRM (Customer Relationship Management) when users attempt to generate reports or retrieve documents.
Causes:
Incorrect Selection Criteria: The most common cause is that the selection criteria entered do not match any existing records in the database. This could be due to incorrect date ranges, status filters, or other parameters.
Data Not Available: The documents or records may not exist in the system for the specified criteria. This could happen if the data has not been entered, has been archived, or has been deleted.
Authorization Issues: Users may not have the necessary authorizations to view certain documents, leading to the appearance that no documents are available.
System Configuration: There may be issues with the configuration of the CRM system, such as missing or incorrect settings that affect how documents are retrieved.
Technical Issues: There could be underlying technical issues, such as database connectivity problems or issues with the report generation process.
Solutions:
Review Selection Criteria: Double-check the selection criteria you have entered. Ensure that the parameters (dates, statuses, etc.) are correct and that they correspond to existing records.
Check Data Availability: Verify that the documents you are trying to access actually exist in the system. You may need to consult with colleagues or check other reports to confirm the presence of data.
Authorization Check: Ensure that you have the necessary authorizations to access the documents. If you suspect an authorization issue, contact your SAP security team to verify your access rights.
Consult with IT Support: If you suspect a technical issue or configuration problem, reach out to your IT support team or SAP Basis team for assistance. They can check for any system errors or configuration issues.
Use Alternative Reports: If the specific report is not yielding results, consider using alternative reports or transaction codes that may provide the information you need.
Data Archiving: If documents have been archived, you may need to access the archived data through specific transactions or reports designed for that purpose.
Related Information:
By following these steps, you should be able to diagnose and resolve the issue related to the CRMN_REPORT157 error message in SAP.
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